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Refund and Returns Policy
Last Updated: March 18, 2025
At The Dazzle Kart, we strive to ensure a seamless shopping experience for our customers. If you are not completely satisfied with your purchase, we offer easy return and refund options subject to the following terms
1. Eligibility for Returns & Refunds
You may be eligible for a return or refund under the following conditions:
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The product you received is defective, damaged, or incorrect.
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The product is unused, in its original packaging, and meets our return criteria.
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The return request is made within 3 days from the date of delivery.
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The product is eligible under our return policy (some items may not be returnable, as mentioned on the product page).
2. Non-Returnable Items
The following items are not eligible for returns or refunds:
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Products labeled as “Non-Returnable” at the time of purchase.
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Items that have been used, washed, altered, or damaged due to misuse.
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Perishable goods, personal care products, and customized items.
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Digital downloads, gift cards, and promotional items.
3. Return Process
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Initiate a return request by contacting our support team at support@thedazzlekart.com within 3Â days of receiving your order.
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Provide necessary details, including your order number and reason for return.
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Once approved, we will arrange for a pickup or provide return shipping instructions.
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The product must be securely packed and handed over as per the provided instructions.
4. Refund Process
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Refunds will be initiated only after the returned product has been received and inspected.
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If approved, refunds will be processed within 2-3 business days to the original payment method.
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For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credits.
5. Exchange Policy
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If you wish to exchange a product, the request must be made within 2-3 days of delivery.
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Exchanges are subject to product availability.
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If the requested replacement is unavailable, a refund will be issued instead.
6. Delayed or Missing Refunds
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If you haven’t received your refund within the stated timeline, please check with your bank or payment provider.
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If the issue persists, contact our support team for further assistance.
7. Changes to Policy
The Dazzle Kart reserves the right to modify this policy at any time. Any changes will be updated on this page with the effective date.
8. Contact Us
For any return or refund-related queries, reach out to us: Email: support@thedazzlekart.com
Thank you for shopping with The Dazzle Kart!