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The Dazzle Kart: Online Shopping for Fashion, Electronics, Beauty, Home & More
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At The Dazzle Kart, customer satisfaction is our top priority. Our Money Back Policy ensures a hassle-free experience for eligible refunds. Please read the following terms carefully before requesting a refund.
The product you received is defective, damaged, or not as described.
Your order was not delivered within the estimated time frame due to seller or logistics issues.
You canceled the order before it was shipped.
The product is eligible under our return policy (refer to the Return & Exchange Policy for details).
The following cases are NOT eligible for a refund:
Change of mind after product delivery.
Incorrect or incomplete shipping details provided by the customer.
Products marked as “Non-Returnable” at the time of purchase.
Items that have been used, washed, or altered.
Refund requests made beyond the eligible return window.
To request a refund, contact our customer support team at support@thedazzlekart.com within 3 days of receiving the product.
Provide order details and supporting evidence (photos/videos) if applicable.
Once your request is approved, refunds will be processed within 2-3 business days to your original payment method.
4. Mode of Refund
Online Payments: Refunds will be credited to the original payment method (e.g., credit/debit card, UPI, net banking).
Cash on Delivery (COD) Orders: Refunds will be processed via bank transfer or store credits
5. Refund Timelines
Pre-Shipment Cancellations: Refunds are processed within 2-3 business days.
Post-Delivery Refunds: Once the return is approved and the product is received at our facility, the refund will be processed within 1-2 business days.
6. Exceptions & Special Cases
If your refund is delayed beyond the mentioned timeline, please contact our support team for assistance.
In rare cases, refund approvals may require additional verification.
7. Modification of Policy
The Dazzle Kart reserves the right to modify or update this policy at any time. Changes will be reflected on this page with an updated effective date.
8. Contact Us
For any refund-related queries, reach out to us: Email: support@thedazzlekart.com
Thank you for shopping with The Dazzle Kart!